About Our Client
A multinational supply chain company providing logistics solutions for E-Commerce business
Job Requirements
- Degree holder in Logistics related disciplines
- 2-3 years customer service experience with logistics background
- Experience in handling e-Commerce and air shipment is preferred
- Detail-minded, energetic, self-motivated with good interpersonal skills
- Customer-oriented, flexible, team player and sense of responsibilities
- Proficient in suing Microsoft Office and advanced level of Excel
- Good command of spoken and written English, Mandarin is a plus
- Immediate available would be an advantage
Job Responsibilities
- Provide customer service and logistics support to ensure the smooth operation
- Handle customers’ enquiries and requests in a courteous and tactful manner
- Liaise with internal and external parties on resolving logistics and delivery issues
- Update logistics system and prepare monthly reports for management review
- Maintain good customer relationship by delivering timely and effective solutions