Provide one-stop comprehensive and quality services on front desk operation

Ensure all interactions and enquiries are handled in a professional & tactful manner

Maximize customer service quality by maintaining good relationship with guests

Follow up appropriately on complaints and requests with internal departments

Assist in transportation arrangement, conference rooms booking and ad hoc tasks

Degree / Higher Diploma graduate

2-4 years relevant working experience in customer service support

Solid experience in front desk operation, preferably in hotels

Experience in airlines or other servicing industries will also be considered

Self-initiative, cheerful, detail-minded with good interpersonal skills

Customer-focused, dynamics, flexible and sense of responsibilities

Good communication of English, Cantonese and Mandarin

Immediate available is a great advantage