Provide one-stop comprehensive and quality services for daily smooth operation

Ensure all interactions and enquiries are handled in a professional & tactful manner

Maximize customer service quality by maintaining good relationship with guests

Work closely with internal departments and external parties on resolving complaints

Provide support on transportation arrangement and conference rooms booking

Higher Diploma holder or above

2-5 years relevant working experience in customer service support

Solid experience in front desk operation with hospitality background

Experience in hotline service or other servicing industries are welcome

Self-motivated, energetic, service-oriented with pleasant personality

Flexible, team player, detail-minded and sense of responsibilities

Good communication of English, Cantonese and Mandarin

Immediate available would be an advantage