Job Reference

JH008935

Position

Senior Guest Services Officer / Guest Services Officer

Client

A leading group of companies providing excellent service on travel and lifestyle programs for privilege guests and members

Job Description

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Assist in managing the front desk operation and handling customers’ enquiries

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Follow up instantly with customers regarding to their requests and complaints

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Maintain good customer relationship to maximize professional service standard

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Support on managing facilities booking and ad hoc marketing activities as assigned

Requirements

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Degree / Higher Diploma graduate

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2 years or above customer service experience in supporting front desk

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Previous experience in hospitality or aviation industry is highly preferred

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Experience in prestigious clubhouse or fitness center are also considered

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Customer-oriented, cheerful, dynamics with good communication skills

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Enthusiastic, energetic, pleasant personality and positive mindset

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Good command of English & Cantonese and conversational Putonghua

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Immediate available is highly preferred

Job Type Permanent
Full/Part-time Full Time
Location Tsim Sha Tsui
Salary HK$22,000-26,000.00
Benefit 5-day Work / Double Pay / Year-end Bonus / Medical / Birthday Leave
Contact info@job-hunter.com.hk