Deliver professional and adequate service to privilege members and customers

Interact and serve guests in a gracious manner in order to build customer relations

Work closely with internal departments on resolving customers’ complaints

Prepare monthly performance reports and assist in promotion events coordination

Achieve the performance standard in providing quality and consistent service

Degree / Higher Diploma graduate

2 years or above experience in customer service or front desk support

Experience in hospitality or retail background will be a great advantage

Self-initiative, cheerful, detail-oriented with good communication skills

Customer-oriented, energetic, flexible with proactive working attitude

Familiar with Microsoft Office including Word, Excel and Outlook

Proficient in communication of English and Putonghua

Immediate available is a great advantage