Job Reference

JH008532

Position

Senior Customer Relations Officer / Customer Relations Officer

Client

A luxurious retail group managing various brands of watch and fashion accessories with VIP Centre in prime location

Job Description

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Handle VIP and customers' enquiries & requests and provide appropriate follow up

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Identify customers’ needs and provide recommendations on products selection

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Maintain good relationship with customers & VIP for gaining customer retention

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Achieve the performance standard in delivering consistent and quality services

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Provide support on promotion campaigns and marketing functions as required

Requirements

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Degree or Associate Degree holder

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3-6 years working experience in customer service support

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Previous experience in hotels or aviation industry is highly preferred

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Background from prestigious retail sales will also be considered

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Customer-focused, energetic, self-motivated with pleasant personality

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Good command of spoken & written English, Mandarin is a plus

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Familiar with Microsoft Office such as Word and Excel

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Immediate available would be an advantage

Job Type Permanent
Full/Part-time Full Time
Location Central
Salary HK$22,000-24,000.00
Benefit 5-day work / Double Pay / Bonus / Medical / Dental / Education Allowance
Contact info@job-hunter.com.hk